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plumbSMART

Less manual, more control – plumbSMART is your single source for managing and monitoring your connected plumbing ecosystem. You and your team can keep an eye on your Zurn Connected Products’ operational statuses, analyze performance trends, and ensure everything is under control.

Know more, now at your fingertips.

Instant Snapshot

AT A GLANCE

Get an instant snapshot of your connected plumbing’s health on the main dashboard or drill deeper to analyze and download reports, location by location, product by product.

System Alerts

ALERTS, YOUR WAY

Customize your system alerts to align with your unique operational parameters and communication preferences.

Access Anywhere

ACCESS ANYTIME, ANYWHERE

Stay connected no matter where you are at, what you’re doing or the time of day through our secure cloud-based system.

Device Access

ALL HANDS ON THEIR DEVICE

Invite your staff and external service contracting partners to the portal and authorize them to manage the connected products applicable to their role.

Connected Flush Valve

Connected Flush Valves

Connected Backflow Preventers

Connected Backflow Preventers

Connected Faucets

Connected Faucets

Connected Drains

Connected Drains

Connected Roof Drains

Connected Roof Drains

Connected Occupancy Lights

Connected Occupancy Lights

Connected Grease Inceptor

Connected Grease Interceptors

GET THE ANSWERS QUICKLY

You’re not the only one asking these questions. Here are the answers to our portal’s FAQs.

Q: What is plumbSMART?

The plumbSMART is your single source for managing and monitoring all of your Zurn Connected Products that are installed across your enterprise’s plumbing ecosystem.

Q: What are the key features of the Portal?
  1. Get an instant snapshot of your connected plumbing’s health on the main dashboard or drill deeper to analyze and download reports, location by location, product by product.

  2. Customize your system alerts to align with your unique operational parameters and communication preferences.
  3. Stay connected no matter where you are at, what you’re doing or the time of day through our secure cloud-based system.
  4. Invite your staff and external service contracting partners to the portal and authorize them to manage the connected products applicable to their role.
Q: Who can access the Portal?

Access to the plumbSMART portal is by invitation only. Please contact the system administrator at your enterprise for an invitation to join.

Q: How do I create an account in the Portal?

Once the system administrator at your enterprise has added you as an authorized user, the system will send you an invitation via email to begin the account creation process.

Q: What if I've forgotten my username and/or password?

Your username will always be the email address you used to create your account. To reset your password, simply click the “Forgot your password?” link on the login page.

Q: Is plumbSMART secure?

Yes, we have ensured security for your peace of mind. plumbSMART is hosted securely with Microsoft Azure, which also manages the user authentication (Microsoft Azure B2C).

Q: Where is the data stored? Is it secure?

Data collected by plumbSMART are stored and analyzed on Zurn’s cloud server, which is hosted securely by IBM.

Q: Can I access the Portal from anywhere?

Yes, you can access the Portal from any internet-capable device from any internet-available location.

Q: How much does it cost for me to access the Portal?

Subscription to plumbSMART is managed at the enterprise level. Please contact your Zurn representative for detailed pricing information.

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Address

8801 Virginia Meadows Drive
Manassas
VA 20109
USA

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Phone

(703) 392-9922
(703) 334-5009

Location-Icon

Address

8801 Virginia Meadows Drive
Manassas
VA 20109
USA

Smartphone-Icon

Phone

(703) 392-9922
(703) 334-5009

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